CUSTOMER GUARANTEE
7-DAY EASY EXCHANGE POLICY
Hassle-free size and style replacements online or at any Giordano Bangladesh outlet.
EXCHANGE TERMS & CONDITIONS
- Items must be unworn, unwashed, and in original condition with all original Giordano barcode tags attached.
- Exchange requests must be reported within 7 calendar days from the date of parcel receipt.
- You can exchange for a different size, alternative color, or any product of equal or greater value (paying the difference).
- Innerwear and socks are non-exchangeable due to hygienic regulations.
TWO CONVENIENT WAYS TO EXCHANGE
OPTION 1: OUTLET WALK-IN
Bring your invoice and unworn items to any Giordano store in Dhaka (Jamuna Future Park, Bashundhara City, Gulshan) or Chittagong for an on-the-spot exchange.
OPTION 2: DOORSTEP COURIER
Contact our hotline or WhatsApp (+880 1800-446732). We will send our courier to swap the parcel directly at your address.